
FAQ
Questions travellers ask us.
Can't find your answer here? Message us on WhatsApp — a real person in Old Kampala replies.
How do I book a tour or safari?
Message us on WhatsApp, email walkingexplorer1@gmail.com, or use the contact form. Tell us your dates, group size and interests — we'll reply with a suggested itinerary and an itemised quotation, and confirm everything before any payment.
How far in advance should I book gorilla permits?
Gorilla permits are limited and sell out months ahead, especially for June–September and December–February. As soon as your dates are fixed, we secure the permits and confirm the current price in your quotation.
Do you arrange airport transfers?
Yes — we meet travellers at Entebbe International Airport day and night, with pickups, drop-offs and hotel transfers across Kampala and Entebbe. Send us your flight details and we'll be waiting.
Can I hire a safari vehicle?
Yes. We hire well-maintained 4x4 safari vehicles and vans with pop-up roofs, with or without a driver-guide, from one day to long-term. See the Safari Car Hire page for details, then ask us for a quotation for your dates.
Is Uganda safe for tourists?
Uganda is a welcoming and stable country, and travelling with a local guide adds another layer of care — we know which areas to visit, when, and how. As anywhere, normal common-sense precautions apply, and our team stays reachable throughout your trip.
Do I need a visa for Uganda?
Most visitors need a visa, which is applied for online in advance through the official Ugandan immigration portal. Requirements vary by nationality, so check with your nearest Ugandan embassy or the official portal — and we'll happily talk you through what other travellers from your country usually do.
Are your tours guided by women?
Many of our experiences are led by women guides — supporting women in Uganda's tourism industry is central to who we are. Guide availability varies by date and tour, so tell us if a women-guided experience matters to you and we'll confirm what's possible.
What is included in a safari price?
Each quotation lists exactly what's included — typically your guide, transport, park fees and accommodation as agreed. Gorilla and chimpanzee permits, meals and personal expenses are itemised clearly. We never hide costs.
Can you customise a trip?
That is what we do best. Every itinerary on this site can be lengthened, shortened or rewritten around your interests, budget and pace. Tell us what Uganda means to you and we'll design it.
What payment methods do you accept?
We confirm payment methods for your quotation — bank transfer, mobile money and card options depending on where you are. Details are agreed before any deposit, and nothing is charged without your confirmation.
Still unsure? Ask us on WhatsApp or read the travel guides.
Ready when you are.
Tell us your dates and interests — we'll design the trip and answer everything else.
